Customer Service

All the answers in one place.

Shipping and delivery

We debit your account on your renewal date. Your order will be despatched within 48 houts and you will receive your order within 2-5 working days.

Have you not received your set yet and has your account already been debited for the second boxer short?

Then please check if the delivery address in your account is correct and adjust it if necessary, then contact our Customer Service Department.

Attention: Because of the COVID-19 virus your order may be delayed. Read more.

We debit your account on your renewal date and your new set should be with you within 2-5 working days.

If you haven’t received anything after, then please contact our Customer Services Department

Attention: Because of the COVID-19 virus and weather conditions your order may be delayed. Read more.

The package fits exactly through your letter box so it’s not necessary to stay at home, unless of course you want to put on your new boxer shorts straight away.

Our Tech Lab is working hard on it, but unfortunately, we haven’t got that far yet. Believe us, when we crack the teleportation delivery service you will be the first to know.